Online Security

Keeping your personal financial information secure is a high priority, and to maintain your trust in SwRCFCU, we use security practices that are industry accepted to maintain physical, electronic and procedural safeguards that are designed to ensure your information is secure.  This service is in place whether you're conducting your financial services through one of our branches, ATMs, by telephone, online or using a mobile app.

Every employee is trained to keep your information safe and secure to assure member privacy.  While we do our part to ensure your privacy, we ask that you review the information provided below to help you maintain your personal information security.

Personal computers have become so popular and convenient that people use them not only for email, but to keep up with the latest news and to track the balance of their bank account. No one has to remind us of how bad the economy has become, but because of its deteriorating condition, criminals are constantly discovering new ways to confiscate personal information from your computer, smart phone or tablet, and we don't even realize what is happening.

Computer communication is one of the paths to destruction. How many times have you received an email asking you to click on a link to view a video? Without much concern, you follow along and view the movie that was sent. Simple request, right? Bad choice—possibly! Assume the site you visit downloads malicious software. Sometime after visiting there, you decide to make a credit card purchase online—bingo! They now have your information.

This is where those anti-virus products come into play. Whether they charge a fee for your choice or you opt for a free program, something is better than nothing. Fee-based programs are automatically updated by the software companies in order to keep up with the latest hacking problems. Free programs, although not the best, are better than nothing or an outdated version. Make sure your computer and mobile devices have current software that can prevent hacking. Keep in mind that crooks work on finding ways around these programs and the manufacturers are constantly updating their software to keep up with this pattern, so it’s important to stay current in this area. Some of the sites you may want to visit can be found here. Don’t forget to contact your wireless carrier and your smart phone or tablet manufacturer for update assistance.

Internet connections offering high-speed or broadband connections can be an additional risk since hackers are drawn to their enhanced online capabilities. With or without this service, a personal firewall is a good defense. If you don’t have this feature on your computer, many of the fee-based anti-virus programs include personal firewalls.

Hackers seek data through any source available, so be aware of what you reveal. Social media, such as Facebook, can be just one of the ways to obtain your birth date, address, or other info you innocently place online for friends to view. This type of information can be used to impersonate you for unauthorized processes, so be very careful about what you reveal online. They’re out there, and they’re watching for you to make an error.

If you happen to be unfortunate and have your information stolen, please use the contacts listed below to assist you.

Credit Reports—Contact Bureaus

Internet Fraud

File a Complaint—Internet Fraud