Paper Statement Fee

Effective May 1, 2019, a $3 per month statement fee will be assessed per account that elects to receive paper statements. This new fee is due to costs associated with printing and processing paper statements.

Want to avoid the fee? Just elect FREE E-statement delivery. Call 210-684-1054 and give us your email address or sign up online by logging into Southwest ONLINE, go to Services and click on E-statements to enroll. By signing up for E-statements, you can view or print your statement 24/7.