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Southwest Online |
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Statement of Commitment to Members
At Southwest
Research Center FCU, members come
first. We promise to offer honest, fair
deals to every member, every time. We
promise to treat every member with
respect and dignity. We promise to
strive to be a trusted financial advisor
that our members can count on to assist
them with achieving their financial
dreams. We will continually
demonstrate the value of membership in
SwRCFCU. Although we offer a
full range of savings and deposit
products for all members, we will strive
to offer low cost products and services
to the diverse economic and social
make-up of our members and potential
members. We will look for better ways to
serve the needs of unserved and
underserved portions of our member and
potential member base.
We will
communicate our service to members in a
meaningful way so that members,
potential members, legislators,
regulators, and the community at large
will understand and appreciate the
unique role that locally owned, not for
profit, financial cooperatives play in
their lives.
Throughout
SwRCFCU's business plan, we will
emphasize programs that enable our
members to become financially
self-sufficient and successful. We will
place high importance on consumer
education and the teaching of financial
thrift.
This
Statement of Commitment to Members is
consistent with our credit union
principles of "Not for Profit, Not
for
Charity, But for Service" and our
philosophy of "People Helping People".
This statement represents good business
practices that ensure the financial
strength of our credit union on behalf
of our members.